Hi from Bulgaria. I need a little help.
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Hi from Bulgaria. I need a little help.
YovanR |
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#1
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Membru incepator Group: Members Posts: 15 Joined: 1 June 21 ![]() |
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Renault
Megan
2006
- CB5503BX
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einstein1984 |
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#2
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![]() fan Dacia Group: Members Posts: 20.137 Joined: 12 November 05 From: Bucuresti ![]() |
https://help.vonino.eu/bg/contact/ why not just email with this form?
This post has been edited by einstein1984: 2 Jun 2021, 09:54 |
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daca nu ai o toyota
4X4,ai gresit
masina
- negru pe alb
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YovanR |
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#3
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Membru incepator Group: Members Posts: 15 Joined: 1 June 21 ![]() |
I try it one week ago and still don't have a answer.
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Renault
Megan
2006
- CB5503BX
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ProfiBv |
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#4
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![]() Membru autentic Group: Members Posts: 1.120 Joined: 12 June 16 From: Bv ![]() |
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Renault
Grand Scenic 3
2010 / 1,5dci 110cp / EDC
- Bv Drumuri bune și RESPECT !
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vallixx |
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#5
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![]() Membru nesuferit Group: Members Posts: 4.403 Joined: 28 January 08 From: Bucuresti ![]() |
Have you solved the problem?
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Renault
Megane 4 Hatch TCe 140
- 2019 Ex. Renault Clio Symbol 1.4 16V - 2008 - 2022
Ex. Renault Clio Symbol 1.4 8V - 2003 - 2008 |
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YovanR |
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#6
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Membru incepator Group: Members Posts: 15 Joined: 1 June 21 ![]() |
No.
@ProfiBv - I already reset it before four days. But that command just reboot the watch , nothing else. Also I reset it to factory settings with - factory# , but that just reset the watch to original state. Delete the stored numbers ,and reset the time. The account was no reseted. The master account must be reseted by Vonino support. |
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Renault
Megan
2006
- CB5503BX
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vallixx |
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#7
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![]() Membru nesuferit Group: Members Posts: 4.403 Joined: 28 January 08 From: Bucuresti ![]() |
I'll try calling them, stand by.
EDIT: I've made the call, I spoke to a lady from support, she will make the call to their technical department and they will contact me back today. This post has been edited by vallixx: 3 Jun 2021, 09:58 |
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Renault
Megane 4 Hatch TCe 140
- 2019 Ex. Renault Clio Symbol 1.4 16V - 2008 - 2022
Ex. Renault Clio Symbol 1.4 8V - 2003 - 2008 |
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YovanR |
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#8
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Membru incepator Group: Members Posts: 15 Joined: 1 June 21 ![]() |
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Renault
Megan
2006
- CB5503BX
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vallixx |
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#9
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![]() Membru nesuferit Group: Members Posts: 4.403 Joined: 28 January 08 From: Bucuresti ![]() |
OK
As soon as they get back on me, I'll let you know. |
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Renault
Megane 4 Hatch TCe 140
- 2019 Ex. Renault Clio Symbol 1.4 16V - 2008 - 2022
Ex. Renault Clio Symbol 1.4 8V - 2003 - 2008 |
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YovanR |
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#10
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Membru incepator Group: Members Posts: 15 Joined: 1 June 21 ![]() |
Thank you friend
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Renault
Megan
2006
- CB5503BX
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vallixx |
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#11
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![]() Membru nesuferit Group: Members Posts: 4.403 Joined: 28 January 08 From: Bucuresti ![]() |
They called me back with info. Seems like the guy from technical department was free today but tomorrow is back to work and they promise that the problem will be solved.
So I have to wait for technical department to call me tomorrow. I get back to you as soon as I have more info. |
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Renault
Megane 4 Hatch TCe 140
- 2019 Ex. Renault Clio Symbol 1.4 16V - 2008 - 2022
Ex. Renault Clio Symbol 1.4 8V - 2003 - 2008 |
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YovanR |
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#12
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Membru incepator Group: Members Posts: 15 Joined: 1 June 21 ![]() |
Again Thank you for you kindness. You have one virtual beer 🍺 from me
![]() Cheers ! Have a nice day |
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Renault
Megan
2006
- CB5503BX
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vallixx |
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#13
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![]() Membru nesuferit Group: Members Posts: 4.403 Joined: 28 January 08 From: Bucuresti ![]() |
Virtual is good enough but two days ago I just bought a 12 pack of Zagorka (my favorite bulgarian beer) from CBA PYCE!
![]() So I guess I'm covered on that part. ![]() Have a nice day too! <span class='edit'>4 Jun 2021, 12:34:</span> Hi again! Tech support just called me, they found your ticket too, but they respond late because they do some sort of maitenance works on their systems. Anyway, in half an hour the account will be reset and they will give me (and maybe to you via email) the new user & pass. You can change them later. Your name is Iordan, right? And your email is iordan(some numbers) @ gmail.com? This post has been edited by vallixx: 4 Jun 2021, 12:39 |
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Renault
Megane 4 Hatch TCe 140
- 2019 Ex. Renault Clio Symbol 1.4 16V - 2008 - 2022
Ex. Renault Clio Symbol 1.4 8V - 2003 - 2008 |
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YovanR |
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#14
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Membru incepator Group: Members Posts: 15 Joined: 1 June 21 ![]() |
Yes , that's my name.
And yes my mail is yordan***some numbers@gmail.com You can send me the user and pass and to yovanrbg@gmail.com Thank you man This post has been edited by YovanR: 4 Jun 2021, 12:44 |
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Renault
Megan
2006
- CB5503BX
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vallixx |
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#15
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![]() Membru nesuferit Group: Members Posts: 4.403 Joined: 28 January 08 From: Bucuresti ![]() |
First they have to know the email that was used for registering the watch.
They want to make sure if it is really your watch. Can you tell me the email so I can confirm them? This post has been edited by vallixx: 4 Jun 2021, 12:46 |
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Renault
Megane 4 Hatch TCe 140
- 2019 Ex. Renault Clio Symbol 1.4 16V - 2008 - 2022
Ex. Renault Clio Symbol 1.4 8V - 2003 - 2008 |
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YovanR |
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#16
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Membru incepator Group: Members Posts: 15 Joined: 1 June 21 ![]() |
Has as allready said the watch I buy it from some one else. The .an was first owner and he make a first registration. But he don't remember the mail and.password. If he remember it will be give it to me, but he don't remember.
So and he send to them mail before three days, but and he had no answer for them 4 Jun 2021, 12:50: I had the box with the serials and ID number. I will speak again with him if he remembers the mail he used ... This post has been edited by YovanR: 4 Jun 2021, 12:50 |
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Renault
Megan
2006
- CB5503BX
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vallixx |
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#17
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![]() Membru nesuferit Group: Members Posts: 4.403 Joined: 28 January 08 From: Bucuresti ![]() |
There has to be something with:
irena ....something@hotmail.com Please confirm the lastname. |
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Renault
Megane 4 Hatch TCe 140
- 2019 Ex. Renault Clio Symbol 1.4 16V - 2008 - 2022
Ex. Renault Clio Symbol 1.4 8V - 2003 - 2008 |
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YovanR |
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#18
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Membru incepator Group: Members Posts: 15 Joined: 1 June 21 ![]() |
So, when I contacted with him I will tell you the mail if he remembers it
I can't send you a chat whith him there we spoke about that problem. But is in Bulgarian. If support what it i can send it to them to see it. Just to give you a mail to which I send the chat 4 Jun 2021, 12:57: QUOTE(vallixx @ 4 Jun 2021, 12:52) Ok. I will ask the owner and when replys to me I will tell you the full mail This post has been edited by YovanR: 4 Jun 2021, 12:57 |
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Renault
Megan
2006
- CB5503BX
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vallixx |
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#19
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![]() Membru nesuferit Group: Members Posts: 4.403 Joined: 28 January 08 From: Bucuresti ![]() |
Support just wants to know the first email registration.
And they told me that is has to be: irena....something@hotmail.com. And they want me to confirm them the last name from that email address. Surely if the original owner know half of email address, then it must know the other half. This post has been edited by vallixx: 4 Jun 2021, 13:01 |
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Renault
Megane 4 Hatch TCe 140
- 2019 Ex. Renault Clio Symbol 1.4 16V - 2008 - 2022
Ex. Renault Clio Symbol 1.4 8V - 2003 - 2008 |
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YovanR |
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#20
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Membru incepator Group: Members Posts: 15 Joined: 1 June 21 ![]() |
And I think so. I send it to the owner Viber message. Becouse he is now on vacation and don't answer my call. So when He give me the rest of the mail I will give it you
Sorry for the trouble. Have a grey day |
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Renault
Megan
2006
- CB5503BX
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vallixx |
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#21
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![]() Membru nesuferit Group: Members Posts: 4.403 Joined: 28 January 08 From: Bucuresti ![]() |
Ok, I'll wait.
The guy from support didn't told me the other half of email, they wait for me to tell them. They have to be sure that the watch is really yours.....which, I guess, is normal for security reasons. This post has been edited by vallixx: 4 Jun 2021, 13:07 |
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Renault
Megane 4 Hatch TCe 140
- 2019 Ex. Renault Clio Symbol 1.4 16V - 2008 - 2022
Ex. Renault Clio Symbol 1.4 8V - 2003 - 2008 |
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YovanR |
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#22
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Membru incepator Group: Members Posts: 15 Joined: 1 June 21 ![]() |
Yes, and I think so. But I have and the original receipt, the guy give it to me with the watch. Whatever,
will waiting for response from him |
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Renault
Megan
2006
- CB5503BX
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vallixx |
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#23
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![]() Membru nesuferit Group: Members Posts: 4.403 Joined: 28 January 08 From: Bucuresti ![]() |
What is the name from receipt?
If is Irena ....something....maybe it's enough for them.....I don't know. This post has been edited by vallixx: 4 Jun 2021, 13:29 |
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Renault
Megane 4 Hatch TCe 140
- 2019 Ex. Renault Clio Symbol 1.4 16V - 2008 - 2022
Ex. Renault Clio Symbol 1.4 8V - 2003 - 2008 |
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YovanR |
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#24
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Membru incepator Group: Members Posts: 15 Joined: 1 June 21 ![]() |
Here on the receipt don't write the name. Also the receipt is very old and blur
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Renault
Megan
2006
- CB5503BX
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vallixx |
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#25
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![]() Membru nesuferit Group: Members Posts: 4.403 Joined: 28 January 08 From: Bucuresti ![]() |
I understand.
That means you have to find out that email..... Or maybe.....I guess you know the name of the person that sold you the watch. So Irena is his....wife maybe. And maybe she has the same last name. It's a long shot but if you think it worth the try....... This post has been edited by vallixx: 4 Jun 2021, 13:42 |
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Renault
Megane 4 Hatch TCe 140
- 2019 Ex. Renault Clio Symbol 1.4 16V - 2008 - 2022
Ex. Renault Clio Symbol 1.4 8V - 2003 - 2008 |
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YovanR |
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#26
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Membru incepator Group: Members Posts: 15 Joined: 1 June 21 ![]() |
Here it is, the guy gived to me
irenakiriakova@hotmail.com This post has been edited by YovanR: 4 Jun 2021, 13:42 |
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Renault
Megan
2006
- CB5503BX
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vallixx |
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#27
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![]() Membru nesuferit Group: Members Posts: 4.403 Joined: 28 January 08 From: Bucuresti ![]() |
Yes. That was it.
I on the phone right now with tech support. I'll let you now when I hang up. OK, done, I will send a private message with the login details. EDIT: I just sent you a private message. You cannot send PM yet, but you can confirm here that you received mine? This post has been edited by vallixx: 4 Jun 2021, 14:00 |
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Renault
Megane 4 Hatch TCe 140
- 2019 Ex. Renault Clio Symbol 1.4 16V - 2008 - 2022
Ex. Renault Clio Symbol 1.4 8V - 2003 - 2008 |
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YovanR |
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#28
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Membru incepator Group: Members Posts: 15 Joined: 1 June 21 ![]() |
Yes I recive the message. I'm so grateful to you.
Someday if I have a way to Romania you gave a case of beer from me ![]() |
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Renault
Megan
2006
- CB5503BX
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vallixx |
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#29
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![]() Membru nesuferit Group: Members Posts: 4.403 Joined: 28 January 08 From: Bucuresti ![]() |
Perfect. I'm glad it worked.
I went to Sofia ....maybe 4 or 5 times, so now it's your turn to come to Bucharest. ![]() Stay safe! This post has been edited by vallixx: 4 Jun 2021, 14:06 |
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Renault
Megane 4 Hatch TCe 140
- 2019 Ex. Renault Clio Symbol 1.4 16V - 2008 - 2022
Ex. Renault Clio Symbol 1.4 8V - 2003 - 2008 |
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YovanR |
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#30
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Membru incepator Group: Members Posts: 15 Joined: 1 June 21 ![]() |
Give me on PM some your phone or other contact please .
Do you have a Viber ? |
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Renault
Megan
2006
- CB5503BX
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